Kiplin

Augustin

Paul

Juliette

Walking, running or cycling: every movement counts in Kiplin. Here, we explain how your steps are counted, how to connect your watch or health app, and what to do if the synchronisation goes wrong.  Breathe, everything is fine 😌 your steps are never lost!

Synchronise my Physical Activity

Find out which activities are recorded in Kiplin

👟 Which activities are taken into account by the Kiplin application?

🧑‍🦽 Recording wheelchair pushes

Walking, running, travelling in a wheelchair, cycling, gardening, Zumba...

Type of activities taken into account

📱 How do I use my Android phone to measure my steps?

🍎 How do I use my iPhone to measure my steps?

Presentation and operation of Health Connect

🔗 Synchronization with Health Connect

Kiplin is now directly compatible with Samsung Health

💛 I’d like to link Samsung Health

Using your phone

⌚ How do I link my connected object?

Here's how to connect the Garmin or Withings app to the Kiplin app to measure your daily steps via your connected watch.

⌚ How do I use my Garmin or Withings watch?

Do you have a smartwatch? Find out here how to connect it to Kiplin

Using a smartwatch

🔗 Bike - Tracker connection

Why did we choose Geovelo to track your cycling routes?

🚲 Bike - Why Geovelo?

How are my journeys converted into points in Kiplin?

🪙 Bike - Conversion scale

Is it possible to use both a step tracker and a bike tracker?

🚲 Bike - Possibility of having two activity trackers 👟

Find tips here on how to synchronise your cycle journeys with Kiplin.

Recording bicycle journeys

☹️ I am missing steps on Kiplin

😟 Android: I have no steps in the Kiplin app

😟 iOS : I don't have any steps in the Kiplin app

👟 There is a difference of steps between Google Fit and Kiplin

🤔 I have Google Fit but no steps are counted

Why is my Geovelo journey not being taken into account in Kiplin?

📱Bike - My journey has not been registered

👣 Garmin - no synchronization with Garmin Connect

Are you having trouble synchronising your activity? Find solutions here.

Common problems encountered

Find answers and get help from Intercom Support and Community Experts

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