It is best to log in 5 minutes before the event to ensure that everything is working properly.

I have not received an access link: Check your spams. If not, contact us at [email protected] or via the "Need help" button on the Home page.

I can't be heard, I can't be seen: For a video session, it is strongly recommended that you activate your microphone and camera so that you can interact with the facilitator and other participants. Click on the Microphone and Camera pictograms to activate or deactivate them.

On a computer or tablet, allow access to the camera and microphone by clicking on the pictogram in your address bar / URL bar.